Terms and Conditions

Effective Date 1.1.2024

Welcome to The Supplement Store! By accessing or using our website (the “Site”), purchasing products, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before making any purchases or using our website. If you do not agree to these Terms, you should not use our Site.

1. General Terms

  • Eligibility: You must be at least 18 years old to use this Site and make purchases. By using this Site, you represent that you are 18 years or older, or that you have the consent of a legal guardian.

  • Changes to Terms: We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with a revised “Last Updated” date. Please review this page periodically for any updates.

2. Use of the Site

  • License to Use: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, modify, distribute, or sell any content or information found on the Site without our express written consent.

  • Prohibited Activities: You agree not to:

    • Use the Site for any unlawful purpose or in violation of any local, state, or international law.

    • Post, transmit, or distribute any harmful, offensive, or illegal content.

    • Engage in any activity that could interfere with or disrupt the functioning of the Site or compromise its security.

3. Account Creation and Security

  • Account Information: To make purchases or access certain features on the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring that your account information is accurate and up-to-date.

  • Account Responsibility: You are responsible for all activities that occur under your account, whether or not authorized. If you believe your account has been compromised, please contact us immediately.

4. Product Information and Availability

  • Product Descriptions: We strive to provide accurate and up-to-date product descriptions. However, we do not guarantee that all information, including pricing, product availability, and descriptions, is error-free. If a product is listed with incorrect information, we reserve the right to correct or cancel the order.

  • Product Availability: All orders are subject to availability. If a product is out of stock, we will notify you and offer alternatives or a refund.

5. Orders and Payment

  • Order Confirmation: After placing an order, you will receive an email confirming the details of your order. This does not constitute an acceptance of your order. We reserve the right to accept or decline any order at our discretion.

  • Pricing: All prices are listed in [currency] and are subject to change without notice. Prices do not include taxes, shipping fees, or other charges, which will be added at checkout.

  • Payment: Payments must be made in full at the time of purchase. We accept payment via major credit cards, debit cards, and other payment methods as indicated at checkout. By submitting an order, you authorize us to charge the payment method provided.

6. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on the delivery address and shipping method chosen.

  • Delivery Times: We aim to ship your order as quickly as possible. However, delivery times are estimates and may vary based on factors like location and product availability.

  • Risk of Loss: Once the product is shipped and delivered to the address provided, the risk of loss passes to the customer. We are not responsible for any lost, damaged, or delayed shipments once they are in the possession of the carrier.

7. Returns and Refunds

  • Please refer to our Refund and Returns Policy for detailed information on how we handle returns, exchanges, and refunds. We recommend reviewing this policy before making a purchase.

8. Privacy and Data Protection

  • We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property

  • All content on the Site, including text, images, logos, graphics, videos, and software, is the property of The Supplement Store or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from the Site without our written permission.

10. Limitation of Liability

  • Disclaimer: To the fullest extent permitted by law, The Supplement Store makes no warranties or representations about the accuracy, completeness, or reliability of the Site or its content. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

  • Limitation of Liability: In no event shall The Supplement Store be liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Site, including, but not limited to, loss of data, loss of profits, or any other damages, even if we have been advised of the possibility of such damages.

11. Indemnity

  • You agree to indemnify, defend, and hold harmless The Supplement Store, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any rights.

12. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

13. Contact Information

  • If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

The Supplement Store
Email: info@thesupplementstore.co.uk
Phone: [Insert phone number]
Address: [Insert physical address]

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