Privacy Policy
At The Supplement Store, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases. By using our services, you consent to the practices outlined in this policy.
1. Information We Collect
When you use The Supplement Store website, we may collect the following types of information:
Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we collect information such as your name, email address, phone number, billing and shipping addresses, and payment details.
Non-personal Information: We may collect non-personal data such as browser type, device type, IP address, and usage data to help us improve the functionality of our website and enhance user experience.
Cookies: We use cookies to enhance your shopping experience by remembering your preferences, shopping cart items, and login information. You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Transactions: Your personal information is used to process your orders, payments, and deliver products to you.
To Improve Our Services: We may use your data to improve website functionality, track sales trends, and tailor our offerings to your preferences.
To Communicate with You: We may send you order updates, promotional offers, or newsletters if you’ve opted in. You can unsubscribe from our communications at any time by clicking the unsubscribe link at the bottom of our emails.
To Prevent Fraud: We use your information to monitor for potential fraudulent activity and protect both your security and ours.
3. How We Protect Your Information
We take the security of your personal information seriously and implement a variety of measures to protect it. These include:
Encryption: Your sensitive data, such as payment information, is encrypted using SSL (Secure Socket Layer) technology.
Secure Servers: We store your information on secure servers with appropriate access control measures in place.
While we use industry-standard security practices, no method of transmission over the internet is 100% secure. We cannot guarantee complete security, but we are committed to protecting your data to the best of our ability.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business and fulfilling orders, including:
Payment processors for processing payments.
Shipping carriers to deliver your orders.
Marketing services to help us improve our outreach and promotions.
These third parties are obligated to keep your information confidential and only use it for the purpose of providing services to us. We may also disclose your information if required by law or to protect our rights or the safety of others.
5. Your Rights
As a customer, you have the right to:
Access your data: You can request a copy of the personal information we hold about you.
Correct your information: If your information is incorrect or incomplete, you can update it through your account settings or by contacting us.
Delete your information: You can request the deletion of your account and personal information, subject to certain legal obligations.
Opt-out of marketing communications: You can unsubscribe from our newsletters or promotional emails by following the instructions in our emails.
To exercise any of these rights, please contact us at info@thesupplementstore.co.uk.
6. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or other external sites. These third-party sites have their own privacy policies, and we are not responsible for their practices. We recommend reviewing the privacy policies of any third-party websites you visit.
7. Children’s Privacy
The Supplement Store does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
The Supplement Store
Email: info@thesupplementstore.co.uk
Phone: [Insert phone number]
Address: [Insert physical address]